Policies & Requirements

Health Requirements

We require that the following vaccinations be up to date:

  • Rabies
  • Bordetella
  • DHPP
  • Leptospirosis


  • Canine Influenza (H3N2)

All pets participating in group play must be neutered or spayed once reaching 6 months of age. Should a client not wish to alter their pet, they (pet) will be separately exercised 5 times throughout the day (2 – 10 minute exercise periods – weather permitting).


Lobby Hours

  • Monday-Friday: 7am – 7pm
  • Saturday-Sunday: 8am – 5pm

Early drop-off and late pick-up is available by appointment only. All late departure guests will be charged our normal boarding rate for the night of departure*. Guests leaving after lobby hours must have a form of payment on file.

* Please note: Any late pick-ups the night before a holiday will be charged the full holiday stay.


Pet Resort’s Lobby will be closed in 2021 on the following Holidays:

  • New Year’s Day: January 1, 2021
  • Memorial Day: May 31, 2021
  • Independence Day: July 4, 2021
  • Labor Day: September 6, 2021
  • Thanksgiving Holiday: November 25-26, 2021
  • Christmas Holiday: December 25-26, 2021

We will also be closed January 1, 2022.


monday - friday
7a - 7p
saturday - sunday
8a - 5p


2737 West Mockingbird Lane
Dallas, TX 75235
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